Social contact restrictions due to the global Covid-19 epidemic has led to millions of employees working from home and this in turn has had a huge impact on the management of companies’ internal communication processes.
According to a recent survey conducted by the German newspaper Zeit , among1,000 surveyed respondents every second employee now works from home due to the pandemic. Furthermore, 41% of those interviewed mentioned that their work from home is impossible. Companies also have adopted more flexible working models for their employees: 45% of staff members are replacing face-to-face meetings with telephone calls or web conferences.
Beyond this temporary home-office measure, remote working is set to become a long-term trend as many companies in pursuit of successful Millennials promote the opportunity to work from home as one of their employee benefits.
Despite all of the advantages and flexibility of remote work, certain drawbacks may occur. One of the heightened risks may be vulnerability of company data while using personal computers or public networks. Based on the insights from Jones Day law firm increased cyber risks are:
The main measure that can protect the company from cyber risks is to train and make employees aware of organisation’s information security rules, such as restrictions to download company information onto personal devices or email accounts or unauthorised cloud, avoid using public or unsecured home networks, protect personal computer against unauthorized third parties accessing company data.
USA’s federal government's Cybersecurity and Infrastructure Security Agency(CISA) encourages organizations to adopt a heightened state of cybersecurity.They have introduced cybersecurity factors that could improve remote work options and protect companies using an enterprise virtual private network (VPN):
Besides the cyber risks, remote work and permanent communication with colleagues through Skype videocalls and Slack will not replace in-person conversation or constructive face-to-face dialogue. Social contacts increase trust between one another thus allowing to influence favorably the speed and correctness of information transfer between colleagues, creation of new ideas and creativity in teams, sharing experience between people. This is also important for Executive Board Members and IT Managers who take care of their team and in live communication can understand how busy their employees are, who currently need to be supported or detect ineffective employees who are "shirking" from work.
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